Delivering projects on budget and on schedule – whether you have one site or 100’s
Our highly skilled Delivery Team comprises people from Logistics, Technical Services and Customer Service who are there to oversee every aspect of the project, ensures each project is given full attention and support from start to finish and beyond.
What to expect from the Delivery Team
- Collective accountability, from people in the office through to the people on site
- Close attention to customer satisfaction
- Consistent channels of communication and regular reporting
- A pre-installation site visit
- A project plan
- A collection of internal processes and policies that ensure that our team check all the boxes
- Scheduled customer service calls as well as an optional text messaging service to provide updates and support
- Progress reports tailored towards your needs
- Project aftercare ensures that there is ongoing support post installation
Project Management Timeline - 6 Steps to a Successful Project
Step 1 – Survey
Our tailored surveys audit a building’s current energy and water efficiency and identifies actionable suggestions where savings can be made through installation of replacement and/or additional products.
Step 2 – Proposal
A proposal will provide an analysis of the audit and recommends replacement products and services that will deliver on efficiency savings and return on investment.
Step 3 – PISMA
A pre-installation meeting helps to plan and agree on aspects of the installation. The ‘Pre-Installation Site Meeting Agreement’ (PISMA) document is a guide to ensure all important details are considered. We offer this free of charge so there are no surprises, and everyone is on the same page.
Step 4 – Project Plan
The pre-installation meeting will then result in a completed PISMA document. This is sent to the client for approval along with RAMS (Risk Assessment and Method Statement).
Step 5 – Installation
The team leader will kick off the install on day one, during which time they will conduct a health and safety induction. Regular progress reports are sent to the client as per their preference.
Step 6 – Sign Off
The sign off is conducted between the client and our team leader. All areas are inspected and signed off. Any snagging tasks are noted, and an action plan is put in place. Post sign-off, our Account Manager will check the client is satisfied with the delivery of the project, as well as discuss project aftercare.
To talk to a member of our Project Management Team contact us today
Call 0333 123 5464
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